- Announcement: Temporary Pause on New Registrations until July 1st, 2025
For the next two months we will be going through a temporary restructuring phase. However, thanks to the continued support of the Provincial Government, as well as our other funders and donors, we remain committed to providing exceptional care for our clients.
To ensure we can maintain high-quality services with reasonable wait & response times, we have placed a temporary hold on all new registrations for three months. This will allow us to focus on serving our active clients, as well as those who have previously registered or are already on our waitlist.
We plan to reopen our registration portal on July 1st, 2025.
We apologize for this temporary change to our services, and aim to open our referral portals again in July. This pause will help us ensure that we can continue to provide the best possible care to those already in our system. Until then, here are some community services that may be of assistance:
For emergencies: Please call 911 or visit your local hospital’s emergency department or urgent care centers.
For counselling:
- Tri-Cities: Share Family and Community Services
- Surrey & Delta: DIVERSEcity Community Resources
- New Westminster: Fraserside Community Services Society
- Metro Vancouver: Foundry for drop-in counselling services Find a Foundry Centre
- WIRTH for virtual counselling (8-session model, no age criteria)
For emergencies: If you are in crisis and need assistance call 911.
- Crisis Services Canada Call 1-833-456-456 / Anyone suicidal / Your call will be answered by a highly trained suicide prevention responder
- Here 24 Call 1-844-437-3247 Anyone in need / Your immediate needs will be attended, and may be followed by a comprehensive assessment
- CRISIS Text Line Text HOME to 686868 / Anyone in crisis / You will be connected to a trained crisis counsellor
- Trans Lifeline Call 877-330-6366 / Transgender people in need / A crisis hotline for transgender people by transgender people
- HOPE FOR WELLNESS HELPLINE Call 1-855-242-3310 / All Indigenous people in need / Immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada / Phone and chat counselling available in English and French. On request, phone counselling is also available in Cree, Ojibway, Inuktitut