If you are in a crisis — Call 911 — or go to your nearest hospital emergency
As of June 9, 2025 we are taking referrals again:
For Self-Referring Individuals:
Please click on “Register Yourself” and fill out your information. Someone from our outreach team will contact you within 1 to 3 weeks to complete an intake process over the phone.
For Referring Professionals:
Please fill out your client’s information using the “Register a Client” button to refer them for therapy. Someone from our outreach team will contact your client within 1 to 3 weeks to complete an intake process over the phone.
About Our Therapeutic Counselling
We serve youth clients ages 15 to 25 in the Lower Mainland.
There is no cost to the client for therapy, thanks to our generous funders and donors.
We ask clients to commit to a minimum of 4 months (16 sessions) of therapy; clients can discuss this more with the therapist in the first session.
Services We Do Not Provide
- Counselling for youth with acute psychiatric disorders
- Counselling for severe medical conditions
- Crisis or emergency response
- Drop-in Counselling
Talk therapy is not always a good fit for some of our clients. If it’s determined that a different type of intervention would suit a client better, our outreach team will help connect them to other services that better meet their needs.
If you are in crisis and in need of assistance, please call 911.
Here are some other helpful resources:
- Call 1-833-456-4566
• Anyone suicidal
• Your call will be answered by a highly trained suicide prevention responder
- Call 1-844-437-3247
• Anyone in need
• Your immediate needs will be attended, and may follow by a comprehensive assessment
- Text HOME to 686868
• Anyone in crisis
• You will be connected to a trained crisis counsellor
- Call 877-330-6366
• Transgender people in need
• A crisis hotline for transgender people by transgender people
Hope for Wellness Helpline
- Call 1-855-242-3310
• All Indigenous people in need
• Immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada
• Phone and chat counselling available in English and French. On request, phone counselling is also available in Cree, Ojibway, Inuktitut